New York Helicopter Charters & Tours reserves the right to upgrade, alter or terminate any or all of our tours due to security, weather, acts of God, or for any other reason we deem necessary. Please be advised that unforeseen circumstances may interfere with on-time departures.
Prices and tour schedules are subject to change without notice.
All fees and tour prices are subject to change. All NY heliport and business hours are subject to change. E-Tickets are valid for 1 year from date of purchase.
Flying with Children
A child under 24 months of age is welcome as a lap child with an adult at no additional charge. Children 24 months and older require an individual full-fare seat.
For helicopter passengers weighing more than 275 lbs. the purchase of an adjacent empty seat is required to safely balance the aircraft.
48-hour notice is required to change or cancel a Helicopter Tour reservation. Tour reservations canceled within 24 hours will be assessed a 100% cancellation fee. No-shows will be assessed a 100% cancellation fee. If you need to change or cancel your tour reservation, please provide us with 48 hours notice prior to your scheduled tour time and we will be happy to accommodate you. Passengers failing to board their flight will be considered a no-show. No refund will be made for any unused portion once any segment is used.
Charter and Airport Transfers have a cancellation fee representing 50% of the quoted charge and will be assessed to the credit card if the Charter or Airport Transfer is cancelled within 48 hours of the scheduled flight. A fee of 100% of the quoted charge will be assessed to the credit card if cancelled within 24 hours of the scheduled flight.
Group Tour Policies
There are NO refunds on group tours reservations; it is good for one year and must be utilized.
Please feel free to contact us with any questions about our policies.